April 28, 2025 6 min read

What Good Strategy Actually Looks Like

Strategy isn't a slide deck. It's a coherent set of choices about where you will and won't compete — and most organisations have neither.

Most strategy documents I've read don't contain any strategy. They contain aspirations ("be the leading provider of…"), descriptions of the market ("the industry is growing at 12% annually…"), and lists of initiatives that were already underway before anyone opened a strategy conversation.

What they don't contain is a choice. A real, uncomfortable, someone-will-disagree-with-this choice about what the organisation will do and — crucially — what it won't.

That absence isn't an accident. Making genuine strategic choices is hard, because real choices have costs. Saying yes to one thing means saying no to other things, and organisations (and the people in them) are deeply uncomfortable with that.

The test of a real strategy

Here's the simplest test I know: can you read the strategy and identify what the organisation has decided not to do?

If the answer is no — if the strategy is compatible with doing everything, serving everyone, and competing everywhere — it isn't a strategy. It's a list of good intentions. Good intentions don't allocate resources. They don't resolve trade-offs.

A strategy that tries to make everyone happy will, reliably, make the organisation mediocre at everything. The whole point of strategy is to choose where to be excellent and accept being absent everywhere else.

What strategy actually requires

A diagnosis worth the name. Before you can choose a path, you need an honest account of the situation. Not a sanitised SWOT matrix, but a direct answer to: what is the central challenge here? It starts with a diagnosis that names the problem without flinching.

A guiding policy that creates coherence. The guiding policy is the logic of the strategy — the approach that connects the diagnosis to the actions. It should explain why certain moves fit together and others don't. If you can't articulate the logic, you don't have a strategy; you have a portfolio of bets.

Actions that are actually coordinated. Most strategic plans are lists of independent workstreams. Real strategy requires actions that reinforce each other — where doing one thing makes the next thing more likely to work. This is what creates durable competitive advantage: not one good idea, but a set of choices that are hard to replicate because they only make sense together.

Why organisations avoid this

Making real strategic choices requires someone with the authority and the courage to say: we are not doing that. In organisations with distributed power — which is most of them — that person is hard to find. Every function, every business unit, every senior leader has something to protect.

So the strategy becomes a negotiation. Each stakeholder gets their priority included. The final document reflects the politics of the room rather than the logic of the market. Everyone signs off, because nothing was actually decided.

A simpler question

If you want to test whether your organisation has a real strategy, skip the deck and ask three frontline people: "What does our strategy mean for the decisions you make every day?"

If they can answer specifically — "it means we don't take this kind of customer," "it means we invest here even when it's expensive" — you probably have something real.

If they give you a version of the mission statement, you have more work to do.